SIN, NRT network issues

Affected components

Update timeline

1. resolvedJun 22, 2026, 07:48 PM

   This incident has been resolved.

2. identifiedJun 22, 2026, 06:33 PM

   We are continuing to experience network issues with an upstream provider in SIN and NRT regions.

3. monitoringJun 22, 2026, 05:44 PM

   A fix has been implemented and we are monitoring the results.

4. identifiedJun 22, 2026, 05:24 PM

   Our upstream provider has identified the issue and is working on a fix. Apps running in NRT (Tokyo) region may also have issues reaching certain destinations at this time.

5. investigatingJun 22, 2026, 05:10 PM

   We are investigating an upstream network issue in the SIN (Singapore) region. Apps may be unreachable or have higher packet loss.