Netlify
majorresolved

Support Communication Delivery Issues

May 25, 2026, 03:31 PM → May 25, 2026, 05:32 PM · 2h

Affected components

Netlify Helpdesk

Update timeline

  1. resolvedMay 25, 2026, 05:32 PM

    This incident has been resolved.

  2. monitoringMay 25, 2026, 03:53 PM

    outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely

  3. identifiedMay 25, 2026, 03:31 PM

    We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible