Snowflake
criticalresolved

AWS - Middle East (UAE): INC0152681

Mar 1, 2026, 01:33 PM → May 15, 2026, 03:10 PM · 75d 1h

Update timeline

  1. resolvedMay 15, 2026, 03:10 PM

    To ensure the best possible service for our customers amid the persistent issues in the AWS Middle East (UAE) region and following the cloud service provider’s advice to transition workloads to other regions, we have decided to remove this region from our available listings until further notice.

  2. identifiedMar 5, 2026, 04:39 AM

    <b>Current status:</b> We continue to actively monitor the situation, and our cloud service provider affirms that meaningful progress is being made toward recovery, with several distinct services showing sustained improvement. While focused efforts continue toward full-service restoration for the region, the cloud service providers' initial advice to migrate your workloads and traffic to alternate Region(s) remains in place. We are in continuous contact with the provider and will post our next u

  3. identifiedMar 4, 2026, 06:02 AM

    <b>Current status:</b> We continue to actively monitor the situation as we work with our cloud service provider to restore service following a power outage at a primary data center. Recovery efforts remain focused on foundational services, and multiple paths to restoration continue to be pursued. Work to restore the underlying infrastructure needed for full restoration is still in progress. Additionally, we've been informed that our cloud service provider will supplement their public service hea

  4. identifiedMar 3, 2026, 06:18 PM

    <b>Current status:</b> We're closely monitoring as coordination with our cloud service provider continues in an effort to restore service following the impacting power outage at a primary data center. They are prioritizing recovery for foundational services and pursuing multiple mitigation paths that do not depend on the underlying facilities being fully brought back online to provide some relief. However, full restoration will require that the underlying infrastructure be fully repaired, and th

  5. identifiedMar 2, 2026, 06:17 PM

    <b>Current status:</b> We're continuing to coordinate with our cloud service provider as they troubleshoot the impacting power outage at a primary data center. Elevated connectivity issues and error rates within the region will continue until the power issue has been resolved. While they're working to fully restore power and stabilize the environment, they now expect that this may take a day or more. We will provide our next update within 24 hours. <b>Customer experience:</b> Customers hosted i

  6. identifiedMar 2, 2026, 12:24 PM

    <b>Current status:</b> We continue to coordinate with our cloud provider following a power outage at a primary data center. Although we had observed early indicators of recovery, the provider has confirmed additional, ongoing impact that continues to cause elevated connectivity issues and error rates within the region. They continue to actively work on full restoration and environment stability but this is expected to take several hours. We will provide our next update within 6 hours. <b>Custom

  7. identifiedMar 2, 2026, 06:24 AM

    <b>Current status:</b> We continue to coordinate with our cloud provider following a power outage at a primary data center. While we have observed consistent signs of recovery in several key services, the provider is currently investigating a localized connectivity issues and elevated error rates within the region. Full restoration is expected to take several hours as they work to safely stabilize the environment. We will provide our next update within 6 hours. <b>Customer experience:</b> Custo

  8. identifiedMar 2, 2026, 12:23 AM

    <b>Current status:</b> We continue to coordinate closely with our cloud provider as they work to resolve a major service disruption caused by a power outage at a primary data center. While we are seeing initial signs of recovery across several services, the provider expects full restoration to take multiple hours as they safely stabilize the environment. We'll provide another update within 6 hours. <b>Customer experience:</b> Customers hosted in the specified regions may be unable to access or