Snowflake
criticalresolved

INC20000034

Jun 15, 2026, 02:30 PM → Jun 16, 2026, 09:15 PM · 1d 6h

Affected components

Applications

Update timeline

  1. resolvedJun 16, 2026, 09:15 PM

    Current status: We've validated the fix for this issue with our third-party provider and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access or use Snowflake services and features using Snowsight. The most significant periods of impact for most customers

  2. monitoringJun 16, 2026, 04:00 AM

    Current status: Our third-party cloud platform has confirmed that the underlying infrastructure issue was resolved as of 21:45 UTC. Service health remains stable, and out of an abundance of caution, we will continue to actively monitor the environment before posting our final update. We'll provide another update within 18 hours. Customer experience: Customers hosted in the specified region may have been unable to access or use Snowflake services and features using Snowsight, or may have experie

  3. monitoringJun 15, 2026, 09:55 PM

    Current status: We are continuing to coordinate with our third-party cloud provider on addressing the underlying infrastructure issue while we closely monitor the environment. Service health has remained stable after implementing our previous mitigation actions; however, customers may continue to experience intermittent periods of degraded service performance until the issue is fully resolved. We'll provide another update in the next 4 hours. Customer experience: Customers hosted in the specifi

  4. monitoringJun 15, 2026, 07:22 PM

    Current status: Services remain stable following our previously implemented mitigation actions; however, customers could experience performance issues until the underlying issue is resolved. We are closely monitoring the environment while we continue to collaborate with the third-party cloud provider to ensure the underlying infrastructure remains healthy. We'll provide another update in the next 2 hours. Customer experience: Customers hosted in the specified regions may have been unable to acc

  5. identifiedJun 15, 2026, 05:43 PM

    Current status: We have implemented recovery actions and telemetry indicates that service health has currently returned to normal. However, we are continuing to coordinate with our cloud provider to address the underlying issue affecting backend infrastructure health that may result in periods of intermittent performance impact. We are actively monitoring health and network connectivity of the affected components and will provide another update within 60 minutes. Customer experience: Customers

  6. identifiedJun 15, 2026, 04:19 PM

    Current status: Following our initial recovery actions, authentication and basic navigation have been restored for most customers; however, other core Snowsight features are continuing to experience failures or degraded performance. We have identified a network connectivity issue affecting infrastructure components used by Snowsight's backend infrastructure, and we are attempting to recover the affected components. We'll provide another update within 60 minutes. Customer experience: Customers h

  7. identifiedJun 15, 2026, 03:13 PM

    Current status: We've identified an issue affecting Snowsight backend infrastructure, and we're attempting to restart affected components to restore service. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight. Customers may see "something went wrong" or "no healthy upstream" error messages. Some customers may be able to access Snowsight but are unable to per

  8. investigatingJun 15, 2026, 02:30 PM

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.